Shipping Policy
Domestic Shipping Policy
Shipment Processing Time
All orders are processed within 3 to 5 business days.
Upon receipt of the order you will receive an emailed FedEx tracking number. Dependent on the location of the delivery, and other factors not controlled by Triple X Playground, your delivery may take longer than expected. Please use the FedEx web site for up to date and accurate delivery dates once your order is shipped.
Shipping Rates and Delivery Estimates
| Shipment method | Estimated delivery time | Shipment cost |
| FedEx Standard | 3-5 business days | $15.00 |
| FedEx Two Days | 2 business days | $22.00 |
| FedEx Overnight* | 1-2 business days | $45.65 |
*The above delivery times are based upon US delivery addresses in Metropolitan areas. Deliveries may take longer than expected due to remote delivery locations. For all overnight deliveries orders must be received no later than 1:00 PM PST to be processed the same day. Any orders received after 1:00 PM PST will be processed the next business day.
Customs (for International orders), duties, and taxes
Triple X Playground is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Triple X Playground is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.