Shipping Policy

Domestic Shipping Policy

Shipment Processing Time

All orders are processed within 3 to 5 business days.

Upon receipt of the order you will receive an emailed FedEx tracking number.  Dependent on the location of the delivery, and other factors not controlled by Triple X Playground, your delivery may take longer than expected.  Please use the FedEx web site for up to date and accurate delivery dates once your order is shipped.

Shipping Rates and Delivery Estimates

 

Shipment methodEstimated delivery timeShipment cost
FedEx Standard3-5 business days$15.00
FedEx Two Days2 business days$22.00
FedEx Overnight*1-2 business days$45.65

 

*The above delivery times are based upon US delivery addresses in Metropolitan areas.  Deliveries may take longer than expected due to remote delivery locations.  For all overnight deliveries orders must be received no later than 1:00 PM PST to be processed the same day.  Any orders received after 1:00 PM PST will be processed the next business day.

Customs (for International orders), duties, and taxes

Triple X Playground is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Triple X Playground is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.